Frequently Asked Questions
Discover everything you need to know about KIKI Green’s organic supplements, shipping, returns, payment options, product safety, and health benefits. Whether you’re exploring our mushroom health products or natural wellness kits, we’ve got you covered.
Orders & Returns
No, we do not accept returns. However, if you’re not fully happy with your purchase, you can apply for a refund via email or our contact form within 14 days.
Once your refund request is received and approved, refunds are processed within a few business days and credited to your original payment method.
We aim to process orders quickly, so cancellations or changes may not always be possible. Contact us immediately after placing your order if you need to make updates.
Shipping & Delivery
At this time, we ship within the United States only.
Standard shipping for our natural wellness products takes approximately 3–5 business days after processing.
Yes. A tracking number will be sent to your email once your package has shipped.
Yes. Expedited shipping options may be available during checkout, depending on your location.
Payments
We accept major credit cards, PayPal, Apple Pay, and Google Pay for easy and secure transactions.
Absolutely. Our website uses SSL encryption and secure checkout systems to keep your payment data safe.
Sales tax is calculated automatically at checkout based on your delivery address.
Still have questions?
Reach out to our customer support team anytime.